Managing our resources
Library objective:
Effectively manage human, physical and financial resources
Technical Services' Developments
Technical Services' Developments
After two years of data collection and monitoring the Technical Services Service Standards (KPIs) were reviewed at the start of the year and in a number of cases amended to more accurately match the resources available with achievable timelines. These include:
- Orders placed within 10 working days of receipt (90% down to 80%)
- Overall purchase item processing time within respective timelines (90% down to 80%)
- Placement of CQU document delivery requests within 3 working days (95% down to 90%)
- Acquisitions invoices processed within 11 days of receipt (90% down to 80%)
- Purchased items accessioned within 10 working days of receipt (90% down to 80%)
- Additional copies (add-ons) processed within 13 working of receipt (90% down to 80%)
- Purchased items requiring original cataloguing ready for dispatch within 28 days of receipt (down from 34 days)
Work has started on splitting the Sydney Library into PG and UG campuses with a new acquisitions fund code established and other processes being reviewed and changed accordingly.
EDI testing of record transmission to vendors revealed that Virtua could only process orders with single accounts allocated. This is very impractical from CQU Library's perspective as multiple account codes are predominantly used in orders. VTLS have been advised of the problem.
Some quick monograph comparisons between 2004 and 2005:
- Invoiced - up by 48.7%
- Carry forward - up by 38.9%
- Total orders - up by 47.4%
The Serials Financial Database was successfully moved to a MySQL/Oracle platform from MS Access and launched in October after being given a totally new interface and christened "Freddie". It is now much easier and time saving to create reports and incorporate PeopleSoft fund code changes.
The e-licence agreement scanning project is in full swing. Belinda has set up the TRIM data entry template (their most detailed to date) and Sarah started adding the relevant information and putting the scanned licences into TRIM.
The cataloguing section lost access to OCLC records for copy cataloguing as the company is moving from a transactional based charging system to a subscription based systems which as USD$4500+ is too expensive for us. To date OCLC has been a valuable source of records particularly for music scores.
The Division's three year commitment to the National Library of Australia (NLA)for the enhancement of MARC records with Blackwell's TOC data came to an end this year. While the Division was keen to continue its contribution to this valuable service, the National Library of Australia revisited the subscription model with a view to spreading the cost more equitably across all bibliographic data users. The NLA thanked the Division for its commitment to the service over the last three years.
Technical Services and Systems staff have met to discuss the options available to them with the flagged demise of Kinetica's TPS/DLL service (Batch Download program used to download MARC records). They are investigating a number of options.
The CRO and Document Delivery emails on the Janus server stopped working in February and CRO forms were redirected to the Administrative Officer's email account and the Document Delivery forms to the Doc Del/CRO Officer's email account until a permanent fix could be found.
CROs from the 2003/2004 integration project which were identified as being online (database or internet) have now been removed from the catalogue and MetaCAT. There are now only 54 CRO records in Virtua without MetaCAT records which will be looked into and gradually converted to MetaCAT records or deleted. The 80% of responses to the 2005 CRO Annual Review have been processed and the 2006 CRO Annual Review will commence in January/February 2006. This was felt to be the best time in order to maximize academic responses after CQU staff have returned from leave and the course/program reviews have taken place.
The Division of CQU Library's preferred document delivery supplier, Subito, now permits invoices to be paid by Master Card. This is streamlining that side of the financial process.
The Acquisitions Librarian's position remained vacant throughout 2005 and Greg Ferris continued in the role of Acting Acquisitions Officer as a result of CQU's Organisational Review.
As a preventative measure, the collection was fogged to prevent a mould outbreak after an air-conditioning malfunction in the hot humid period of the year. The fogging process is proving successful as there was no serious mould outbreak in 2005.
Budget Summary
|
Item |
Actual |
Budget |
Performance |
|
Revenue |
|
|
|
|
-Grants |
$6,002,126 |
$6,098,709 |
-$96,583 |
|
-Other Revenue excluding Transfers on Closing old Projects |
$711,432 |
$572,488 |
$138,944 |
|
Total Revenue |
$6,713,558 |
$6,671,197 |
$42,361 |
|
Expenditure |
|||
|
-Salaries |
$3,090210 |
$3,361,194 |
-$270,984 |
|
-Operations excluding Depn, Loss on Sale of Assets and Transfers on Closing old Projects |
$582,011 |
$556,615 |
$25,396 |
|
Acquisitions |
|||
|
- Books |
$743,522 |
$309,657 |
$344,865 |
|
- Electronic subscriptions |
$526,631 |
$888,710 |
-$362,079 |
|
- Print subscriptions |
$171,371 |
$415,762 |
-$244,691 |
|
Capital |
$86,182 |
$137,609 |
-$51,427 |
|
Total Expenditure |
$5,199,927 |
$5,669,547 |
-$469,620 |
|
Net Surplus/Deficit |
$1,513,631 |
$1,001,650 |
$511,981 |