Resource Perspective
"If we succeed how we will look to our shareholders"
Effectively manage human, physical and financial resources.

Clients
"How do we create value for our clients"
Strive for equality of service.
Extend information literacy partnerships.
Linking clients with relevant information resources.
Provide a conducive learning and working environment.

Mission
Empowering teaching, learning, and research
 

Internal Perspective
"To satisfy our clients ..at which processes must we excel"
Develop efficient information infrastructure

Learning and Growth
"How can our organization continue to learn and improve?"
Develop a skilled staff through personal and professional development