Document Delivery Services
CQU Library supports researchers by providing a document delivery service funded by Researchdoc. Researchers include:
- staff approved as those undertaking research by the Head of School or Head of Research Centre
- students enrolled in a higher degree research program.
Students enrolled in undergraduate, honours and coursework masters programs should discuss their needs with the relevant Liaison Librarian or Campus Manager. Where suitable material can not be located in the collection, a document delivery request will be approved.
Frequently asked questions
- What is Researchdoc?
- Am I eligible for this service?
- How do I register?
- What can I request?
- How do I submit a request?
- How do I access databases not subscribed to by the library?
- How long does a request take to be filled?
- How can I check if the citation is available at CQU?
What is Researchdoc?
Researchdoc (supported by University research funds) aims to provide researchers access to the myriad of information sources they need. This is achieved through the purchase of indexing and full text databases and the provision of an interlibrary loan and document delivery service. The interlibrary loan and document delivery service provides CQU researchers access to information sources the library does not hold. Items are supplied from within Australia or if necessary from overseas. Some items are supplied as loans, while others are supplied as copies you can keep.
Am I eligible for this service?
Eligible students and staff include
- research higher degree students
- professional doctorate students
- academic and research staff who have contributed to the Research Composite Index over the last two years or have demonstrated the potential to do so
How do I register?
Registration lasts for one calendar year. You need to re-apply for Researchdoc each year.
New application to register
Print out the Staff or Student Researchdoc Registration form and obtain the signature of the appropriate person as shown on the form.
Return your completed signed form to the Document Delivery Officer, or your Campus Librarian. This original application form must be submitted in print format.
Re-application to register
If you have registered for Researchdoc previously you need to complete the staff or student online re-application form.
Please contact the Liaison Librarian- Research if you have any queries.
What can I request?
You can request any item that is not held by CQU Library that is related to your research. You may not request a "rush" item. If the request is urgent alternate funding (to researchdoc) must be provided. More Information on requesting items through Researchdoc is available.
All requests are subject to copyright laws.
In the case of fair dealing for the purposes of “research or study”, the Copyright Act specifically provides that it is a *fair dealing to make:
- A single copy of a journal article;
- Copy one chapter or 10% of a book of ten or more pages; or
- 10% of the number of words in a work that is in electronic form.
- A single copy of journal articles on the same topic in a themed/special issue.
How do I submit a request?
Before submitting a document delivery request you must check the library catalogue.
To place a request use the relevant online form.
Held at CQU Library but at a different campus
- Request an item not held at your campus
- Request a photocopy of material not held at your campus
Not held at CQU
- Interlibrary Loan: Book Request for an item not held at CQU
- Photocopy Request for a photocopy of material not accessible in print or electronically at CQU
How do I access databases not subscribed to by the library?
While Researchdoc funds the purchase of subscriptions to a number of databases to meet the needs of researchers at CQU, some funds have also been set aside for librarian-mediated online searching of databases needed by researchers but not subscribed to by CQU. Please contact your Liaison Librarian to discuss your needs.
How long does it take for a request to be filled?
Whenever possible, document suppliers are selected to ensure speedy delivery. Many articles are supplied within 48 hours with some requests taking 5 days.
Most loan requests are filled within 5-10 days. Speed of delivery can be effected by the location of the supplying library and whether the item is already on loan. Some difficult to locate items may take several weeks.
How can I check if the citation is available at CQU?
Document delivery is provided for material not held at CQU library. This includes print material that is received from overseas suppliers. There can be a delay of up to 6 months for this material to arrive on the shelves.
A guide on how to find fulltext of your citation is available.